Refund & Cancellation Policy
At Scriza Private Limited, we strive to provide the best possible experience for our valued customers. We understand that there may be instances where you need to request a refund for a product or service you have purchased from us. Please take a moment to review our refund policy outlined below:
1. Eligibility for Refund
We offer refunds for eligible purchases within 7 to 10 days from the date of purchase. After this period, we may not be able to process your refund.
To be eligible for a refund, the following conditions must be met:
- You must have a valid proof of purchase (receipt or order number)
- The product or service in question must be in its original condition
- The product or service must not have been used, altered, or damaged in any way
- Digital products, software licenses, and downloadable items are generally non-refundable unless stated otherwise
2. How to Request a Refund
If you believe you meet the eligibility criteria for a refund, please follow these steps to initiate the refund process:
- Contact our customer support team at sales@scriza.in or call us 9599287096
- Provide your proof of purchase (receipt or order number) and a detailed explanation of why you are requesting a refund
- Our customer support team will review your request and may request additional information if needed
3. Refund Approval
Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.
If your refund is approved, we will process the refund within 7–10 business daysusing the same payment method you used for the original purchase. It may take additional time for the refund to appear in your account, depending on your financial institution.
If your refund is rejected, we will provide you with a clear explanation of the reasons for the rejection.
4. Exceptions
Certain products or services may have specific refund policies or conditions stated at the time of purchase. Please review these terms carefully before completing your purchase.
Subscription-based services may have different refund policies. Please refer to the terms and conditions associated with your subscription for more information.
5. Contact Us
If you have any questions or concerns about our refund policy, please feel free to contact our customer support team at sales@scriza.in or Phone 9599287096.
We value your business and strive to ensure your satisfaction with our products and services. Thank you for choosing Scriza Private Limited.
